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Shipping & Warranty

Shipping & Warranty

Warranty

Mankerlight provide high-end products and intimate 5 Years warranty service to dealers and end users.

Warranty Details:
Mankerlight provides easy, reliable, speedy service to all lights under our warranty. Dealers will be responsible for customers.
1. Please contact the dealer for replacement if you experience any problem with Manker product within 15 days.
2. The dealer will offer free repairment service or replace the flashlight with the same or similar model if Mankerlight flashlight fails during normal use within a period of 5 years.
3. LEP flashlight, rechargeable battery, flashlight with built-in battery are warranted for a period of one year (12 months) from date of purchase.

Note:
I. Batteries, accessories and purchase before March 1, 2017 are not included in the warranty.
II. Products purchased before March 2017 and special offers may have different warranty terms
III. The warranty does not cover damage or failure caused by the situation bellow:
- Rough usage or improper operation which not follow the user manual
- Damage caused by battery leakage
- Unauthorized disassembly, repair or modification

Please return your Manker product to the dealer from whom you purchased, together with purchase order ID, invoice or receipt, and a description of the problem.
In the event the dealer is unable to assist, please contact our warranty service at info@mankerlight.com with the following information:
- Name: ___________________
- Contact information: ___________________
- Model of warranty item: _____________________
- Order ID, invoice or receipt: __________________
- Description of the problem: ________________________

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We are not responsible for any custom duty or import tax or VAT. If the parcel would be charged by Custom office or the government at the destination country, all Custom fee & Duty or import tax or VAT will be responsible by the customer. If customer refuse to pay related Custom duty or import tax or VAT to cause the parcel return, All risk will be responsible by the customer. We as seller are right to refuse any refund. 

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